by CarnieTrash from Glens Falls, NY |
We chose to go to Robert's Auto based on the reviews we read online and they didn't let us down. We needed a new car ASAP and after calling Wael (who even phonetically spells his name in his emails for you) we worked out the financing before going down to see the Jeep we had picked out. Being February in NY he had it running and warmed up before we even got there so we only had to hop out of one car and into the new one for a quick test drive. There were a few minor things that needed to be fixed up and the mechanics at their garage were able to fix it right away while we worked out the deal (all with no hassle or stress). He never once pulled the "Let me go talk to my boss" game that the bigger dealerships do. The value we got for our trade in was top notch. We very highly recommend Roberts Auto-a pleasure to do business with and we love our new Jeep!
by pacifica family from new york |
This would be my third car my wife and I have purchased at roberts they always have done a great job for us Bret has always been a great salesman .He has always looked out for our needs and wants.He has always helped even if we had any issues . Its great to have team that always puts there customers first Thanks again We will keep coming back.
by Nikki L from Colonie, NY |
This was my second car a purchase from Roberts (Brett was my salesman) I explained my needs and concerns and they fit me into a car that was perfect for me. They listen to my needs for a monthly payment I could afford. They understood all the different questions I had asked, and gave me honest answers. I am just so happy with knowing I can go to a used car dealer as a woman, and get treated like a person. I would recommend them to anybody! And when the time comes I'm in need of a new/used car, they will be the dealer I go to! I'm sold on the fact that they care! Plus I love my new car!!!!
by Ann from Schenectady, NY | I typically hate the hassle of buying a car, but Brett made the entire process actually enjoyable. He really listened to what I wanted and matched me to the perfect car. The price was great AND they gave me a more than fair value for my trade-in. I wouldn't hesitate to send all my friends and family there.
By Chris DuBois from Equinunk, PA |
After my wife and I arrived late and shortly before closing time, the team at Roberts Auto Services pulled together and rallied to provide first of all what I feel was a great deal on a great vehicle, excellent financing terms, perform a complete state inspection, complete all the necessary paperwork, arrange insurance and registration services and stayed well past closing time (on a Saturday.) And they did it all with a smile. It is this outstanding level of customer service that has inspired me to write my first ever online review… Thanks so much.
by CRD from Gloversville, NY |
Very happy with the deal on our truck. Took our trade in, which wasn't in the best of shape. Delivered our truck in super clean condition. All of our friends think it's a new truck. Will definitely travel there again when we're in the need of a used car. Johnny was great to deal with. All the staff was super nice. All papers in order upon delivery, signed our names and we were off! Great experience. Will highly recommend them to friends.
by Ed H. from Clifton Park |
Recently it was necessary to purchase another vehicle. I purchase one from Roberts Auto Service in Latham and found the experience very good. Each of the staff conducted themselves professionally and with a genuine interest in my needs and budget. The vehicles I looked at were all clean and well presented. This speaks well since it was during the winter when many car lots are full of dirty cars. (I had looked at several). All aspects of the purchase went well and on a snowy day I picked up my car. But anyone can get a good deal, right? The real test came a couple of days later when I called to say my dashboard lights had gone out. Without any hesitation John arranged for the repair of the car without any cost and very little time from me. I was very pleased with this response. As one who literally grew up on a car lot and as an adult worked in the industry for several years I've seen more than my share of well run & poorly run dealerships. Without questions Roberts Auto ranks among the best. I look forward to doing business with them in the future.
by Mister N from New Windsor, NY |
I would give these guys 10 stars If I could. Just bought a car from them. Drove the 100 miles from my house to see the car I wanted. Brett was awesome. Gave me top dollar for my trade and got me a lower rate on the loan. Will definitely be buying from them again. What I liked about this dealer was that it wasn't a big car dealership where you have to wait a long time for everything. These guys are regular people not just trying to make a buck. They will work with you so you can get the most out of your trade and your budget. As stated before got a great deal on a convertible. If you are skeptical about buying from a small dealer don't be!! These guys will take care of you. Thank you Brett for making this a wonderful experience!!!
by Adam from Saratoga springs |
Purchased two used cars in the last 5 months. Paid cash for one and financed the second with them. Both transactions easy and the cars were spotless! I never buy new, so based on their treatment of me, they have a lifetime customer. It's worth the trip to the lot or check out the website, it's easy to navigate
by Bob Aleks from Prospect, Ct |
I recently purchased a 2003 Cadillac STS from Roberts Auto Services. I found Brett to be very helpful,honest, and willing to answer and address any concerns I had. These folks could not be any more co-operative and easy to work with. I would not hesitate to send anyone I know to Roberts Auto Services to purcahase a reliable vehicle at a great price
by minivan mom from south glens falls ny |
I did my research online for the vehicle I was looking for. Roberts actually had a couple. We called and took the hour ride down to look at a few choices. The vehicles were in great condition, but the one we were really interested in was not on the lot as it had been taken to a buyer to look at. The owner was very apologetic due to the travel time and gave us a deal on another care with a few more options than we had originally planned on. They replaced 2 tires that were worn, and even bought a new electronic key fob when it was discovered that there was only one with the car. They were quick to call and answered any questions at any time. They made this purchase easy and we ended up with a newer car with more options at a very good price. Awesome people!
by Joyce from Latham NY |
This dealership was helpful and got me into just the car I needed in my price range. The process was easy an accomodating and I would definitely go back for future used car needs.